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With COVID-19 still a huge concern, most of the fairs, festivals and events in 2020 have been cancelled or moved to virtual format.Late summer, some of the spirit fairs we frequent began to resume, however, we just weren't satisfied with the social distancing measures they were putting in place. The state where these fairs take place require masks when indoors with people outside of your home, but the fairs were not abiding by the mask mandates and other recommendations by the CDC.We were happy …

We're always looking for ways to improve our customer experience and today I'm happy to reveal a brand new features on FairyBrook.com that will not only save you time, but also save you money as well.If you're like me, you go through candles, herbs and other consumable items pretty quickly, resulting in constant reorders.  Now, on FairyBrook you can subscribe to receive your favorite products every month or two.  As an added benefit, subscribers enjoy an additional 5% discount on the i …

Like many businesses, we too have been impacted by COVID-19 in multiple different ways.  The health and safety of our team members and customers are of the utmost importance to us and we have tailored our response based on the needs of everyone.Some of our products have a longer lead time than they did before as one of our warehouses is operating with reduced staffing so that social distance measures can be observed in accordance with local rules and regulations and to help ensure the safet …

You might have noticed something new down there, a little to the right. No, a little farther... there! We're pleased to announce the addition of live chat to FairyBrook. This new feature makes it easy to ask all your questions about us, our site or our products. If we're available to chat we'll respond in real time. If we're not, you'll be able to leave us a note and we'll respond via email as soon as possible.Don't be shy. Feel free to drop us a line anytime! 

We're excited to be able to provide our customers with an improved shopping experience with our new website! A sleek new look is the the start. We know you'll love enhanced features such as wish list, product reviews and in site messaging so you can easily communicate with us about your orders.Existing FairyBrook customers will need to reset your passwords in order to access your accounts. While we were able to bring along your profile information, unfortunately your order history was not able t …